To place a hold (request) on books, videos, CDs, etc.,already checked out, you must first find the specific title in the catalog. The request button does not appear on browse screens (screens that display multiple titles), so you must click on the title first. Once you have found the specific title that you are interested in click the request button at the top of the page. You may only have 15 items on reserve at any given time. This includes Link+ books.

Enter your name and library card number and then click the submit button.

"There is a problem with your record"

If this message comes up, it is for one of these reasons:

• You have books currently checked out that are overdue;
• You have unpaid fines;
• You have already have 15 items on hold; or,
• Your library card has expired (your library card automatically expires every five years and must be renewed)

If you are using AOL and/or still having problems please call the Reference Desk during open hours at (650) 903-6337.


Canceling Holds

If you no longer need material that you have placed on hold, you can cancel the request. When you select "View Your Library Record" under "Library Catalog," one of the menu choices is "Requests (holds) outstanding." Click on that link to display a list of your holds. Put a check mark in the box by the title that you want to cancel and then choose the cancel selected items button.

Freezing Holds

If you go on vacation, you can "freeze" your holds so that you don't lose your place in line. Click here for more information.

Rev 08/09/06