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Mountain View Police Department
1000 Villa Street
Mountain View, CA 94041
650/903-6344
Directions & Map
Hours
General Business:
8 a.m. - 5 p.m. (Mon.-Fri.)
Walk-in Crime Reports:
7 a.m. - 7 p.m. (7 days)
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Parking Citations
Parking fines (aka bail) must be paid within 21 days of issuance. Failure to pay may result in additional fines and a registration hold on your vehicle. If the fine is not noted on your citation, the vehicle's registered owner should receive a notice in the mail with the bail amount.
Your parking citation is an envelope you can use to pay the fine. You can pay by check or money order, payable to The City of Mountain View. Write the citation number on your check. We do not accept payments by credit card. If you lose the envelope, mail to:
Office of Parking Violations
PO Box 11113
San Jose, CA 95103-1113
You may also pay in person (cash, check or money order) at:
Office of Parking Violations
210 N. Fourth St., Suite 150
San Jose, CA 95112
You cannot pay parking tickets at the police department. For more information, contact the Office of Parking Violations at 800/818-1832.
Contesting a Parking Ticket
To contest a parking ticket, contact the Office of Parking Violations by phone (800/818-1832), mail or in person. Request an "initial review." You must provide a reason and any documentation related to your appeal. You will be notified by mail of the results of the initial review. If you are not satisfied with the results, you may request an administrative hearing.
Traffic Violations: What Type?
Look at the middle area on your citation for the list of violations. Just to the right of each violation is an 'M' and an 'I.' One of these should be circled. If the 'M' is circled, the violation is a misdemeanor. If the 'I' is circled, the violation is an infraction.
Look again at the middle area on your citation. Just to the left of each violation is a checkbox labeled "Correctable Violation." Any violations with the 'Yes' box checked are correctable violations. This means you have to fix the problem, then get your vehicle or documents inspected to verify that it's been fixed.
Traffic Violations: Misdemeanors
For misdemeanor violations, you must appear in court on or before the court date under the signature box on your citation. You cannot resolve this ticket by mail or traffic school. Take your citation to court with you. If you do not go to court, a warrant may be issued for your arrest—if you are stopped again, you may find yourself in jail.
Contesting a Misdemeanor Violation
When you appear in court, which is mandatory for misdemeanor violations, you may request a trial. You may wish to consult an attorney.
Traffic Violations: Infractions
For infraction violations, you must do one of the following: - Pay the bail (fine).
- Go to court.
- If authorized, inform the court of your intention to go to traffic school.
- Contest the violation.
If you do not do one of these on or before the appearance date on your ticket, the court may issue a warrant for your arrest.
 Under Age 18
If you were less than 18-years-old when you received a citation, you must appear in court.
Infractions: Paying the Fine
If you do not receive a courtesy notice in the mail with the bail amount, you must contact the court for the amount. You are still required to pay it before the court date on your citation. If you mail the fine to the court, you do not have to go to court. You will be convicted of the violation and it will appear on your record.
You may pay in person, by mail or by phone. Make check or money order payable to: Clerk of the Court. Write your citation and drivers license numbers on your check. Credit cards are accepted for telephone payments: 800/818-1832.
Infractions: Court Appearance
You may come to the court on or before the court date on your citation to pay the fine or discuss the citation before a judge.
Infractions: Traffic School
Under some circumstances, you may be able to remove your violation from your record by attending a court-approved traffic school. Some violations are disallowed for traffic school. If you've attended traffic school recently, it will not be allowed. Contact the court to find out if you're eligible and, if so, you can inform them of your intent to attend traffic school.
If you go to traffic school, you must still pay the bail amount and possibly another fee. You will also have to pay for traffic school and attend all required hours. When your attendance has been confirmed, the court will remove the violation from your record.
Contesting an Infraction Violation
If you believe you received a citation unfairly, you may contest it. You can choose a court trial or a trial by written declaration.
Court trial requires you to come to court on a future date, with an attorney, if you choose. An officer and witnesses, if any, will attend your trial.
Alternatively, in a trial by written declaration, the court will mail forms for your written statement. An officer will also submit a written statement. A judge will make a decision based on these written documents.
To contest a violation, send a certified or registered letter postmarked at least five days before the appearance date. Indicate if you want a "court trial" or "trial by written declaration." Include a copy of your citation and fine payment, which will be refunded if you are found not guilty.
Alternatively, you may come to court on or before the appearance date to request a court trial (on a future date).
Correctable Violations aka Fix-it Tickets
If your violation is a vehicle equipment problem, take it to a repair shop or fix the problem yourself. If there's a problem with your documents (license, registration or proof of insurance), you may need to contact the Department of Motor Vehicles (DMV) or your insurance company.
If the citation is for registration or license issues, the DMV may sign off the ticket after the problem is resolved. Otherwise, bring your vehicle and citation to the police department, (7 a.m. - 7 p.m., 7 days). Ask at the front desk for an officer to inspect your vehicle or documents. Once the officer signs off on the ticket, you mail it or take it to the court. There may be a fee. Once the court records the correction, your ticket will be dismissed.
All Mountain View Police-issued citations will be signed off free of charge. If you receive a "fix-it" citation issued by another law enforcement agency, a $12.00 fee will be charged for “sign offs” performed at MVPD. (For Mountain View residents with citations from other agencies, the fee will be $8.00.) | | Parking Violations
Note: You cannot pay parking tickets at the police department.
Office of Parking Violations
800/818-1832
English & Spanish
Mailing Address
Office of Parking Violations
PO Box 11113
San Jose, CA 95103-1113
In Person Address
Office of Parking Violations
210 N. Fourth St., Suite 150
San Jose, CA 95112
Hours: 9 a.m. - 4 p.m. Mon.-Fri.
Web Address
pticket.com/mountainview
You can now pay parking tickets online. There is a $3.00 transaction fee.
Traffic Violations
Santa Clara County Traffic Court
(650) 462-3811 English, Spanish & Vietnamese
Fines may be paid by credit card over the telephone.
Mailing/In Person Address
Office of the Court Clerk
Palo Alto Facility
270 Grant Avenue
Palo Alto, CA 94306 | | | | |
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How do I resolve a fix-it ticket?
1. Resolve the problem, usually documents (registration, license or proof of insurance) or vehicle equipment.
2. Visit the police department (7 a.m. to 7 p.m., 7 days a week) and ask for an officer to inspect your vehicle or documents.
3. An officer will ensure that your documents or vehicle has been fixed and will sign off on your citation. (In some document situations, the DMV may sign off your citation.)
4. If you received the ticket from a Mountain View Officer, there is no charge to sign the ticket off. If, however, you live in Mountain View and recieved the ticket from another agency, there is a fee of
$8. For non-Mountain View residents with non-MVPD cites, the charge is $12
5. Mail the signed citation back to the court.
For more information, see: Handling Tickets or Santa Clara County Court.
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I got a traffic ticket, but I didn't receive anything in the mail. How do I know what to pay or if I can go to traffic school?
Even if you don't receive anything in the mail, you're still obligated to pay the fine or otherwise respond to the citation by the date on the citation. The back of the citation has simple instructions detailing your choices, including the payment address.
Traffic school eligibility criteria are defined by the court.
For more information, see: Handling Tickets or Santa Clara County Court.
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What if I can't make the court date listed on a traffic ticket?
You can go to court on any non-holiday Monday-Friday before the appearance date on your citation.
If the citation is for a misdemeanor, court apperance is mandatory. Failure to go to court on or before this date may lead to arrest, jail time and a fine.
If the citation is for an infraction, you may pay the ticket, or contact the court to find out if you're eligible for traffic school.
The back of your citation has simple instructions detailing your choices.
For more information, see: Handling Tickets or Santa Clara County Court.
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